Delivery & Payment

Delivery £ Time to deliver
UK Mainland - Standard £3.95 2-3 working days
UK Mainland - Next Day £7.95 1 working day
European Union Countries £25 3-4 working days
Rest of World £35 4-5 working days

 

We aim to despatch all orders with 4 working days of receipt, and after order confirmation and credit card authorisation (which can take up to 2 days).
Orders received over weekends and Bank Holidays will be processed on the next available working day.
You can opt to have your purchase delivered to an address other than the payment card billing address. Simply provide this information in the “delivery address” when making your purchase.

UK Mainland Delivery

Deliveries within mainland UK are sent via registered post or parcelforce and should take 2-3 working days from despatch.  Please note that a signature will be required upon delivery.  This is to ensure discretion as we want to make sure your purchase is delivered safely and to the correct person.

Delivery within the EU

We use UPS, Fedex, TNT or parcelforce as appropriate for these deliveries and they should take 3-4 working days from despatch.  However local delivery conditions may mean your parcel takes longer.  Please note that a signature will be required upon delivery.  This is to ensure discretion as we want to make sure your purchase is delivered safely and to the correct person.

Rest of the World

We use UPS, Fedex, TNT or parcelforce as appropriate for these deliveries and they should take 4-5 working days from despatch.  This can be subject to delays in customs and it is important to note that you will be responsible for any import duties and additional delivery charges into the country of delivery. You are also responsible for ensuring that your purchase adheres to any import laws.

Payment and Security

Methods of Payment:
PayPal

Payment will be taken from your account once we have ascertained your product is in stock.  If your order has to be split due to different availability dates then payment will be taken prior to each delivery.
Payment usually takes no more than 2 days to clear prior to arrangement of despatch.
The total cost of your order includes the price of the item(s) selected, delivery out of the UK and UK taxes.  If the price of any good increases after you have placed your order but before despatch and debiting your card the original price as seen at the time of ordering will be honoured.

All prices quoted on the Madame V web site are quoted in UK sterling and are inclusive of UK tax (VAT).

  
Deliveries within mainland UK are sent via registered post or parcelforce and should take 2-3 working days from despatch.  Please note that a signature will be required upon delivery.  This is to ensure discretion as we want to make sure your purchase is delivered safely and to the correct person.