Web returns policy
We regret that web purchases cannot be returned to any of our other outlets.
We will offer an exchange or credit note on all lingerie, accessories or swimwear if you are not completely happy with your purchase within 14 days of despatch of your purchase. The item must be returned to us unworn, in perfect condition, and with all labels, seals and protective covering intact.
For hygiene reasons we are unable to accept returns or exchanges on nipple covers, fans, accessories and zipper and pearl items unless they are faulty and within the warranty of three months of the date of purchase.
This does not affect your statutory rights.